Existing reviews
My 'try me' saucier just arrived. It is so beautiful. The fit and finish is perfect. I cannot wait to get more pieces. This stuff is heavy and solid. It is perfect. I am going to make Hollandaise sauce in it first, and then some Béarnaise as well. I love the brushed look. Truly a masterpiece of design and craftmanship. Bravo Falk!!! Bravo!!!
From:
Barron
|
Date:
10/12/2021 2:31 PM
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(1/3)
Nice pan customer service failing’s
Pan is amazing. Unfortunately the customer service is the worst. I sent two emails trying to track down my package as it arrived over a week late. I sent 3 emails to customer service and they never responded.
So please be cautious.
And if you care, my order number is AO0002901
From:
Guest
|
Date:
1/19/2022 7:56 PM
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(0/3)
I saw your review and went back to our records to find out what happened. Your FedEx shipment did take longer than it should have. And I also see where you reached out to us to ask about it. While we were following up with FedEx on the shipment, we did not communicate that back to you. So, you are correct, the customer service in this case was not the excellent care we normally strive for. Thanks for your feedback.
Just received my first Falk pan, and this saucier is beautiful. It is surprisingly heavy and very solid. Haven’t tried it yet but am impressed with the look, feel and quality of this pan. Definitely a must try!!!
From:
Guest
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Date:
2/13/2022 12:05 PM
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(0/2)
Received the pot yesterday and put it right to work. Just lovely to look at. Solid and responsive to heat changes. The handle does get hot but the stainless steel handles available are unattractive so I’ll live with the hot handle. I use cast iron so I have handle sleeves.
Getting ready to put in another order for sauté pan.
From:
Robert W
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Date:
6/16/2022 8:42 AM
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(1/2)
My first Falk product and not the last
Was looking at every copper pan manufacturer available. Falk has everyone beat on quality of construction and price as far as I’m concerned. Couldn’t be happier. This was the first of 6 pots/pans and 4 lids as of now. There will be more.
From:
Robert W
|
Date:
4/10/2023 5:18 PM
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(1/0)
